Hello,
When your order was dispatched, your payment card was charged in EUR. Whenever we process a charge or a refund, we use the exchange rate for the date of the transaction.
I've requested a refund of GBP 17.88 to your payment card.
We're only able to issue refunds in GBP. This refund amount is the GBP equivalent of what you were charged in EUR.
This refund should go through within 2 to 3 business days and will appear as a credit on your next payment card billing statement. Please note, this doesn't include processing time by your bank.
You can view completed refunds by clicking the Your Account link at the top of our web site, then clicking Your Orders.
On the left side of the order you choose, select View Order Details.
Completed returns and refunds will appear at the bottom of the individual order's summary page.